You pay for the hours we work

Before we start, we tell you roughly how long the work will take.

  • IT administration

    PLN 175per hour, excl. VAT

    • Computers, printers and Wi-Fi

      We set up and look after the office hardware, remotely or on site.

    • Email, passwords and 2FA/MFA

      We create mailboxes, change passwords and set up two-step sign-in (2FA/MFA).

    • Company software: Optima, FINKA, RDP

      Optima, FINKA and Remote Desktop (RDP), which employees use to reach their office computer.

    • Accounts and access

      We create accounts, change permissions and switch off access for people who leave the company.

    • New employee’s computer

      We prepare a computer for a new team member.

  • Networks

    PLN 200excl. VAT per hour

    • Router and modem set-up and maintenance (L2/L3/L4)

      We configure the router with a firewall and the office internet connection, on MikroTik and Cisco equipment among others. For an existing router we audit it, tidy up the rules, update it and back up its configuration.

    • VPN set-up and maintenance

      Employees connect to the company over VPN and see only the resources they have permission for. One person's access can be switched off without changing anyone else's password.

    • Wi-Fi and a guest network

      We set up Wi-Fi in the rooms where your team works, plus a guest network.

    • DNS and network security

      We change domain settings (DNS), on which email and the website depend, according to a plan.

    • Terminal server
    • Network monitoring

      A log of events from the router and network devices, kept in your company's own infrastructure. An alert at, say, 5 am lets us react before the office opens.

  • Consulting

    PLN 250excl. VAT per hour

    • Choosing hardware and software

      You decide whether to replace equipment after the audit, based on our quote.

    • IT audit with recommendations

      We check on site what you have and how everyday work runs. After the audit we prepare a list of changes with a price for each item.

    • Short mentoring sessions and Q&A
  • Automation

    PLN 300excl. VAT per hour

    • Make.com and n8n

      For example, copying data between applications: from a website form to a spreadsheet, or from email to your company software.

    • Scripts: Google Apps Script, Python

      Scripts and small applications in Google Apps Script and Google Sheets, and in Python.

    • API integrations

      We connect your company's applications so that data moves between them on its own.

    • Data flows between applications

      We describe the data each automation can access before it goes live.

    • Monitoring and maintenance of automations

      When an application the automation connects to changes, we fix it, at the same rate as building it.

    • AI assistants and website chatbots

      The assistant answers your customers on the website or helps your team with everyday work.

    • Voice agent

      The agent handles phone calls, e.g. calls back people who left an enquiry.

Employee support

PLN 175 per hour remotely, excl. VAT

On site PLN 250 for the first hour including travel, then PLN 175

An employee calls with a problem and we help remotely or on site. Response time is agreed in the contract.

More about support

How we bill

  • Billingevery 15 minutesadministration, networks and support; consultations per started hour
  • PhoneMon–Fri, 9:00–17:00at other times for clients with a contract
  • After hours+50% after 17:00double rate at weekends and on public holidays, unless the contract says otherwise
  • TravelWarsaw and areathe first hour including travel is billed in full; the rest of Poland we serve remotely

All amounts exclude VAT; 23% VAT is added. A fixed scope can be billed as a monthly flat fee. The quote or the contract is binding.

Describe the job and we will tell you roughly how long it will take

On the call we will agree what the work involves and whether we need to come to your office.