Data and cookies

Privacy and cookie policy

Last updated: 24 May 2026

1. Data controller

The controller of personal data is ProOP, al. Jana Pawła II 43A/37B, 01-001 Warsaw, Poland. For privacy-related matters, contact us by email at kamil.kadlubowski@proop.pl or by phone: +48 530 188 180.

2. Data we process

  • data provided when contacting us: name, company, email address, phone number, message content and information about the matter you raise,
  • data needed to prepare an offer, deliver cooperation, handle settlements and perform an agreement,
  • technical data related to website use, including IP address, device and browser data, visit time, traffic source and basic security logs,
  • data from cookies and similar technologies, if such tools are active and consent is required and granted.

3. Purposes and legal bases

Purpose Legal basis
Responding to inquiries, pre-contract contact and preparing a consultation. Article 6(1)(b) or 6(1)(f) GDPR.
Contract performance, project handling, invoicing and accounting obligations. Article 6(1)(b) and 6(1)(c) GDPR.
Website security, abuse prevention and service maintenance. Article 6(1)(f) GDPR.
Analytics, website performance measurement and marketing activities loaded through tags. Article 6(1)(a) GDPR where consent is required.
Establishing, pursuing or defending legal claims. Article 6(1)(f) GDPR.

4. Cookies and Google Tag Manager

The website may use cookies necessary for the service to work and, after appropriate consent, analytics or marketing cookies. Consent can be withdrawn through browser settings or through a consent mechanism once enabled on the website.

The website uses Google Tag Manager with the identifier GTM-5HPR659M. GTM is used to manage scripts and tags. Tags that store or read analytics or marketing cookies should operate according to the consent configuration in GTM and the consent management tool.

More information about Google privacy practices is available in the Google Privacy Policy.

5. Data recipients

Data may be shared with technical, hosting, email, analytics, security and communication service providers, including Cloudflare and Google, as well as accounting providers, advisors and collaborators where needed to handle an inquiry or deliver a contract.

6. Transfers outside the EEA

Some tools may involve transfers of data outside the European Economic Area. In such cases we use available safeguards, in particular standard contractual clauses, adequacy decisions or other measures required by law.

7. Retention period

Correspondence data is kept for the time needed to handle the matter and then for the limitation period of possible claims. Contract and settlement data is kept for the period required by law. Data processed on the basis of consent is processed until consent is withdrawn or until the data is no longer needed.

8. Your rights

You have the right to request access, rectification, erasure, restriction of processing, data portability, objection to processing and withdrawal of consent. You also have the right to lodge a complaint with the President of the Personal Data Protection Office in Poland.

9. Voluntary data provision

Providing contact data is voluntary, but it may be necessary for us to answer a message, prepare a consultation or deliver cooperation. Without contact data we may not be able to handle the request.

10. Automated decisions

We do not make decisions about website users based solely on automated processing that would produce legal effects or similarly significantly affect the user.

11. Policy changes

This policy may be updated as the website develops, tools change or regulations change. The current version is always published at this address.

For privacy or cookie questions, email kamil.kadlubowski@proop.pl.